Welcome to L’AiR Premium Services!

 

1.     Our Services:

Thank you for choosing L’AiR platform and the products, services, and features offered by our platform. L’AiR allows you to access specific premium features or content (referred to as "Premium Services") through monthly/yearly or recurring payments. These "Premium Services" include L’AiR's premium subscription membership, storage capacity, specific features, and other services provided by L’AiR.

 

1.1 Your Service Provider:

The entity providing the "Premium Services" is Wangyi Interactive Technology Co., Ltd., located at 12F-2, No. 167, Fuxing North Road, Songshan District, Taipei City 105403, Taiwan. The management of the "Premium Services" may be undertaken by L’AiR Inc. or other companies within the L’AiR group, including current or future affiliated companies.

 

1.2 Applicable Terms:

When engaging in transactions or using the "Premium Services," you must adhere to the terms outlined in these "Premium Service Terms," "L’AiR Terms of Service," and "L’AiR Privacy Policy" collectively referred to as "Terms." Please read and ensure your understanding of these "Terms." Failure to understand or accept any part of these "Terms" prohibits your use of the "Premium Services." Each time you order a "Premium Service" (including subscriptions or one-time purchases), a separate contract is established. We will also ask you to confirm acceptance of these "Premium Service Terms."

 

2. Access to Premium Services:

2.1 Age Requirements:

The age requirements outlined in the "L’AiR Terms of Service" apply to the use of "Premium Services." Additional age restrictions may apply to specific "Premium Services" (e.g., age restrictions for individual movies). Both family group managers and family members must comply with these additional requirements.

 

2.2 Device Requirements and Usage Limitations:

Specific types of "Premium Services" may require the use of devices that meet the system and compatibility requirements for the service, which may change from time to time. Different types of "Premium Services" on L’AiR may have access or usage limitations (e.g., viewing permissions).

 

2.3 Geographical Restrictions:

The "Premium Services" and the specific content provided therein are currently available in certain countries/regions only. You agree not to provide false, misleading, or deceptive information to attempt to misrepresent your country/region of residence and will not attempt to circumvent any restrictions on accessing or providing the "Premium Services" or the available content.

 

2.4 Your Information:

Our "Privacy Policy" explains how we handle your personal information when using the "Premium Services" and safeguards your privacy. Please read our "Privacy Policy" carefully.

 

3. Payment and Free Trial Period:

3.1 Payment:

L’AiR accepts payment through the indicated payment methods before completing a purchase. You must have a valid and usable payment method on file to purchase "Premium Services" or participate in free trial or other related free programs. You agree to pay for any "Premium Services" you order. L’AiR will charge the fees listed in the relevant "Premium Service" quote, along with any applicable taxes, bank fees, and currency fluctuations, from the payment method you provided.

 

3.2 Free Trial Period:

L’AiR may offer free trial periods for the "Premium Services" from time to time. If you subscribe to a "Premium Service" with a free trial period, you will have free access to the "Premium Service" during that trial period. At the end of the free trial period, you will be automatically charged according to the subscription price, and charges will continue until you cancel the subscription. To avoid any charges, you must cancel the subscription before the end of the free trial period.

 

3.3 Discount Offers:

L’AiR may provide discount schemes for purchases or subscriptions. These schemes may have additional terms and conditions, including eligibility criteria, which will be communicated to you before the purchase.

 

3.4 Pre-order:

L’AiR may allow users to pre-order specific content items within the "Premium Services." When you pre-order, you will not be charged for the relevant content item until it is made available to you. You may cancel your pre-order at any time before the content item becomes available. In certain circumstances, L’AiR may need to cancel your pre-order, and we will notify you in such cases.

 

3.5 Taxes:

If L’AiR is required to collect or pay any taxes related to your purchase of "Premium Services," these taxes will be charged to you at the time of each purchase transaction.

 

4. Cancellation and Refund:

4.1 Subscription Cancellation:

If you subscribe to an automatically renewing "Premium Service," you can cancel the subscription at any time before the current billing cycle ends, and the cancellation will take effect at the end of that billing cycle. You will retain access to the "Premium Service" during the period from your cancellation until the start of the next billing cycle. No refund or credit will be provided for any remaining days in the current billing cycle unless there are exceptional circumstances as determined by the L’AiR team.

 

4.2 Refund:

Customers understand and agree that subscription fees are non-refundable. Customers can apply for cancellation before the subscription period ends, and upon cancellation, the subscription will not auto-renew.

 

5. Authorization:

Upon completing a transaction or paying applicable fees for the "Premium Services," you are authorized to use the "Premium Services" in accordance with these "Terms" and applicable laws. The authorization for the "Premium Services," including any content provided through the "Premium Services," is a non-exclusive license. These "Terms" do not explicitly grant you any rights and interests in the "Premium Services," and all such rights are reserved by L’AiR and its licensors. You agree not to use any part or all of the content of any "Premium Service" for public display, even in cases where no fee is charged, unless such use does not constitute copyright infringement.

 

6. Limitations:

  • When using the "Premium Services," you may not (or attempt to):
  • Use the "Premium Services" in an illegal manner or for illegal purposes.
  • Share your L’AiR account password with others to access any "Premium Service" not subscribed to by them.
  • Copy, sell, rent, or sublicense the content of the "Premium Service" to any third party.
  • Circumvent, reverse engineer, modify, disable, or otherwise tamper with any security technology used by L’AiR to protect the "Premium Services," or encourage or assist others in doing so.
  • Access the "Premium Services" in a manner not authorized by L’AiR.
  • Remove any proprietary rights notices or labels (e.g., watermarks) from the "Premium Services."
  • Content Rental: If rented content becomes unavailable or unusable during your rental period, you will be entitled to a refund or reasonable replacement.

 

7. Changes:

7.1 Changes to Premium Services:

We continually develop new features and methods to improve our services, which may result in modifications to the services provided, including "Premium Services," in accordance with the "L’AiR Terms of Service." Changes to "Premium Services" will not affect your right to cancel subscriptions as outlined above.

 

7.2 Removal or Unavailability of Content:

Content provided by "Premium Services" may change from time to time due to licensing to our partners or other legal or policy reasons, resulting in restrictions or unavailability of such content.

 

7.3 Price Changes:

The prices of "Premium Services" may change from time to time due to factors such as reflecting inflation, changes in pricing by our licensors, changes in promotional programs, changes to "Premium Services," or changes in business requirements. L’AiR does not provide price protection or refund policies during price reductions or promotions. Price changes for subscription-based "Premium Services" will only apply after reasonable notice is provided. If we notify you of a price change for a subscription-based "Premium Service," and you do not wish to continue with the new price, you can cancel the "Premium Service" before the next subscription period at the new price begins. Refer to Section 4, "Subscription Cancellation," for specific steps.

 

7.4 Changes to this Agreement:

L’AiR may change these "Premium Service Terms" for reasons such as (1) reflecting changes to the content or operation of the services (e.g., adding new products or features or removing old ones), (2) based on legal, regulatory, or security considerations, or (3) to prevent abuse or harm. When there are significant changes to these "Premium Service Terms," we will provide reasonable advance notice to give you an opportunity to cancel any orders unless the change is for launching new products or features or addressing emergency situations, such as preventing ongoing abuse or complying with legal requirements. The new "Premium Service Terms" will become effective after this notice period. Your continued use of the "Premium Services" after this notice period indicates your acceptance of the new "Premium Service Terms." The new terms will apply to all content within the "Premium Services" you use (including content you purchased in the past) and all subsequent content purchases. If you do not agree to accept such changes, please (i) cancel any subscriptions you have purchased before the end of the notice period, and (ii) do not purchase any other "Premium Services," and the "Premium Service Terms" you accepted will continue to apply to the "Premium Services" you purchased before the changes.

 

8. Communication:

By using the "Premium Services," you agree to receive messages sent to your registered email address or other means, including newsletters, special offers, promotional announcements, and customer surveys related to L’AiR features and content. If you no longer wish to receive such messages, please unsubscribe. Refer to our "Privacy Policy" for more details.

 

9. Other Terms:

9.1 Content Submitted by Users or Partners:

The "Premium Services" may include content uploaded or submitted by our users or partners. If you believe any content does not comply with the "L’AiR Terms of Service," please notify us.

 

9.2 Contact Information:

You can contact the customer support team for any issues related to "Premium Services" by clicking "Contact Us" next to relevant purchase information in the member center or contacting the customer support team here. Complaints and/or feedback regarding the "Premium Services" experience can be sent to the address listed in Section 1 (marked "Attn: L’AiR Premium Services").

 

9.3 Account Security:

To protect your L’AiR account, keep your password secure and confidential. Avoid reusing your L’AiR account password in third-party applications. Take appropriate action, including notifying us, if you discover unauthorized use of your password or L’AiR account.

 

9.4 Transaction Parties:

Your transaction for "Premium Services" is with Wangyi Interactive Technology Co., Ltd.

 

9.5 Applicability of L’AiR Terms of Service:

All provisions of the "L’AiR Terms of Service," including those related to governing law and liability limitations, apply to your use of L’AiR "Premium Services." In case of conflict between the "L’AiR Terms of Service" and these "Premium Service Terms," the latter shall prevail.